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Howard Schultz - CEO Starbucks Corporation |
Starbucks CEO Howard Schultz was
very pointed when challenged by a shareholder at the coffee giant's annual meeting for publicly supporting marriage equality in the state of Washington. When asked whether he felt that supporting gay marriage drove customers, and profits, away from Starbucks, Schultz essentially responded that he was not going to apologize for a year when shareholders received a 38% return on shares owned and that if shareholders were truly aggrieved by the political stance, then they could always sell their shares.
Forbes quoted CEO Schultz as follows when directly responding to a shareholder: “Not every decision is an economic decision. Despite the fact that
you recite statistics that are narrow in time, we did provide a 38%
shareholder return over the last year. I don’t know how many things you
invest in, but I would suspect not many things, companies, products,
investments have returned 38% over the last 12 months. Having said that,
it is not an economic decision to me. The lens in which we are making
that decision is through the lens of our people. We employ over 200,000
people in this company, and we want to embrace diversity. Of all kinds. . . . If you feel, respectfully, that you can get a higher
return than the 38% you got last year, it’s a free country. You can
sell your shares in Starbucks and buy shares in another company. Thank
you very much.”
Often, disgruntled shareholders have no real claim when a corporation takes a particular position or makes a certain economic decision that impacts share price and profitability. Selling one's shares is always the bottom line alternative if shareholders are truly disenchanted with a companies strategic vision.
Schultz's decision to come out publicly in favor of marriage equality last year was a bold move, though trending in the United States has seen a
dramatic shift to a majority of Americans now favoring marriage equality.
[photo courtesy of Adam Bielawski through Creative Commons]